If you need access to local computing resources (such as printers, thumb drives, local hard drives, etc.), then install Citrix Workspace app on each computer that you will use to access BC Apps.
Even after we use ' Uninstall Citrix Receiver ' to uninstall the receiver from MAC,there are some of the directories that are left behind. The files are not permanently deleted from the device,it’s just that we do not have access to the files deleted from trash. This has mostly been reported after having run earlier versions of the CitrixReceiver.dmg.Also a direct upgrade of the receiver. Open a ticket online for technical assistance with troubleshooting, break-fix requests, and other product issues. Open a Case Online.
The Citrix Workspace app must be installed on each computer you want to use BC Apps on.
- Go to: http://receiver.citrix.com
- Click Download for Mac.
- Click Download Citrix Workspace app for Mac.
A file called CitrixWorkspaceApp.dmg will download to your computer. - Open CitrixWorkspaceApp.dmg & follow the prompts to install it.
- When prompted, check Add Account, then click Continue (see Figure 1).
- On the following screen, enter https://bcapps.bc.edu,then click Add (see Figure 2).
- When prompted, log in with your BC username and password.
- If you have previously used BC Apps on Citrix Receiver or Citrix Workspace app using this device, follow the steps in the next section to remove the legacy Citrix account.
- To view the available applications, click APPS.
- Select the application you want to open.
The app opens in a separate tab and you may begin working. Note: When you click to open a second app, a window will pop up and disappear. The second app will appear in the same tab as the first app. - If you get a message saying there is no storage space available, log out & log back in again.
Learn about working with files (on AppsStorage.bc.edu).
Removing legacy Citrix account
If this is the first time you have set up Citrix Workspace app, you do not have to do this.
If you have previously used the Citrix Receiver or Citrix Workspace app on the device you are setting up, you will have two accounts listed in Citrix. You need to remove the old account.
- Open Citrix Workspace app & select the arrow next to your name, and select Preferences (see Figure 3).
- Check the box next to Apps, and click the minus sign to remove the old account (see Figure 4).
BCAppsStore should be your Primary account.
Citrix Receiver is a tool that can be installed on your Mac and allows you to connect to Citrix virtualization tools such as XenDesktop. It has now been superseded by Citrix Workspace. If you don’t need Citrix Receiver on your Mac anymore, you can safely delete it. The internet doesn’t provide enough information on how to uninstall Citrix Receiver from your Mac. So we decided to share our instructions to help you easily remove Citrix Receiver. Here, we’ll show you how to do just that.
What is Citrix Receiver?
It’s the local component of the Citrix suite of tools that allows you to run virtual desktops on your computer. With Citrix Receiver you can get remote desktop access to a certain server. It’s a useful way of running, say, Windows, without actually installing Windows, using Boot Camp or virtualization tools like Parallels Desktop and VMWare fusion.
Everything you do in Citrix Desktop is done on a server and so no files you create or add are saved on your Mac. This means you can log into your Citrix Workspace from any computer and use the same applications and files.
Do you need Citrix Receiver on your Mac?
Some companies require their employees to use Citrix Receiver to make sure the connection between the servers and computers is secure. If you want to connect to remote servers for personal purposes, you may also find Citrix Receiver useful. But, if you have had Citrix Receiver on your Mac for years and haven’t used it, you probably don’t need it. So, it’s better to uninstall the tool to avoid its files cluttering your Mac
Before we start walking through the manual process of uninstalling Citrix Receiver, we would like to introduce a much easier way. CleanMyMac X’s Uninstaller utility can help you uninstall almost any app, including Citrix Receiver, with just a couple of clicks. The advantage of using CleanMyMac X, rather than the manual method below is that it’s quicker, it removes all the associated files automatically, and you can uninstall multiple apps at the same time.
Read more about CleanMyMacHow to uninstall Citrix Receiver (or Citrix Workspace) from your Mac
Citrix Receiver Mac
- Navigate to your Downloads folder and locate the installer package you downloaded when you first installed Citrix Receiver. If you no longer have it, you can download it again from the Citrix website.
- Double-click the package to extract it and mount the dmg file.
- Open the disk image and look for the uninstaller file. Double-click it to launch it.
- Follow the on-screen instructions.
- When you’re done, reboot your Mac.
In addition to running the uninstaller, Citrix advises that you may also need to manually remove some files. Here’s how to do that.
- Go to your Applications folder and check if Citrix Receiver.app is still there. If so, drag it to the Trash.
- In the Finder, click on the Go menu and choose Go to Folder.
- Type /Library in the box.
- Look for the following files and drag them to the Trash
- Go back to the Go menu and this time, type
/Users/Shared
in the box. Find the/Citrix/Receiver
Integration folder and drag it to the Trash. - Now, navigate to /Library from the Go menu and locate the following files, then drag them to the Trash.
- Go to /Applications and drag any applications you added previously in Citrix Receiver to the Trash.
- Finally, go to /private/var/db/recipients and drag these two files to the Trash:
- Empty the Trash.
/Internet plug-ins/CitrixICAClientPlugIn.plugin
/LaunchAgents/com.citrix.AuthManager_Mac.plist
/LaunchAgents/com.citrix.ServiceRecords.plist
You’ll notice from the list above that some of the files you need to remove manually are Launch Agents. These are files that launch when you start up your Mac and enable some of the functions of the application. Lots of apps and services install launch agents and they can sometimes cause problems on your Mac or just clutter your startup drive. There may as well be leftover launch agents of the applications you have previously installed and then removed. Citrix Receiver also has launch agents that may be left on your Mac even after you delete the tool. CleanMyMac has a special tool for identifying and removing launch agents.
/Internet plug-ins/CitrixICAClientPlugIn.plugin
/Application Support/Citrix Receiver
CitrixID
Config
Module
/Preferences/com.citrix.receiver.nomas.plist
/Preferences/com.citrix.receiver.nomas.plist.lockfile
/Preferences/com.citrix.ReceiverFTU.AccountRecords.plist
/Preferences/com.citrix.ReceiverFTU.AccountRecords.plist.lockfile
com.citrix.ICAClient.bom
com.citrix.ICAClient.plist
We’re not done yet. One of Citrix’s most important features is Follow Me, a cloud data tool that allows you to log in on different devices and use the same workspace, with all your files intact as you left them last time you logged in. When you uninstall Citrix Receiver, you may also have to manually uninstall Follow Me data on your Mac.
Latest Citrix Receiver For Mac
How to remove Follow Me data from your Mac
- In the Go menu in the Finder, type
/Applications/Citrix/FollowMeData
to access the hidden folder. Drag the files inside it to the Trash. - Next, drag these installation information files to the Trash.
- Go to /ShareFile and delete the files in the folder
- Finally, navigate to /private/var/db/receipts and get rid of these two files
- Empty the Trash.
- Download, install, and launch CleanMyMac X.
- Choose the Uninstaller tool in the sidebar.
- Locate Citrix Receiver in the list of apps in the main window.
- Check the box next to it.
- Press Uninstall.
/private/var/db/receipts/com.citrix.ShareFile.installer.plist
/private/var/db/receipts/com.citrix.ShareFile.installer.bom
com.citrix.ShareFile.installer.plist
com.citrix.ShareFile.installer.bom
Once you’ve done all of that, you should have removed all the files associated with Citrix Receiver. That’s quite a few steps.
If you’d rather do it the easy way, using CleanMyMac X, here’s how you do it.
That’s it! Citrix Receiver will now be uninstalled and all its associated files removed from your Mac.
Citrix Receiver is a popular tool for running virtual desktops on a Mac. However, it has now been superseded by Citrix Workspace. That’s one reason you might want to uninstall Receiver. You can do that manually, but as you can see above it’s a long process involving lots of files. CleanMyMac X can help you optimize the process and make sure there is no leftover data on your Mac.